Shipping policy
- All orders are packed and shipped from our Kensington, VIC warehouse on business days only.
- Orders placed by 1 pm AEST are generally dispatched the same business day.
- There are no dispatches or deliveries on Saturdays, Sundays, or public holidays.
- Deliveries typically occur between 8:30 am and 6–7 pm depending on address type; exact times cannot be requested.
- Delivery is handled by trusted couriers like Australia Post, StarTrack, and Xpress, and tracking is provided once your order ships.